TERMS OF SERVICE

Last updated: 03 July 2025

OVERVIEW
This website is operated by Ed by Eddy. Throughout the site, the terms “we”, “us” and “our” refer to Ed by Eddy. Ed by Eddy offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, customers, vendors, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Our website is hosted on Squarespace, which provides the ecommerce platform that enables us to sell our products and services to you. All physical products are fulfilled by Printful, and shipping is carried out by DHL and other global carriers depending on your delivery location.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction. You must not transmit any viruses or destructive code. Any breach of the Terms may result in immediate termination of Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time. Your content (excluding credit card info) may be transferred unencrypted and adapted to meet technical requirements. Credit card info is always encrypted.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service without express written permission from us.

SECTION 3 – ACCURACY OF INFORMATION
We do our best to ensure the information on this site is accurate, but we are not liable if any content is not complete, current, or error-free. Use the site at your own discretion and verify important decisions through additional sources.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICING
Prices and availability are subject to change without notice. We may modify or discontinue the Service (or any part of it) at any time. We are not liable for any such changes or discontinuation.

SECTION 5 – PRODUCTS AND SERVICES
Some products are only available online through the website and are made to order via Printful. These products may have limited availability and are subject to our Refund Policy.

We do our best to accurately display products, but we cannot guarantee that your screen’s display of any color or image will be accurate. We reserve the right to limit or refuse sales on a case-by-case basis.

We make no guarantees that the quality of any products, services, or information will meet your expectations.

SECTION 6 – BILLING & ACCOUNT ACCURACY
We reserve the right to reject or cancel any order. You agree to provide current and accurate payment and shipping information. Once an order is placed, we cannot guarantee changes or cancellations, as orders may enter fulfillment immediately via Printful.

Please double-check your details before checking out.

SECTION 7 – FULFILLMENT & SHIPPING DISCLAIMER
All physical products are fulfilled and shipped by Printful, a third-party production partner. Orders are produced on-demand and typically ship within a few business days.

Shipping is handled by DHL and other third-party logistics partners. Shipping times vary by location and global logistics conditions.

We are not responsible for:

  • Delays once an order leaves our fulfillment partner

  • Customs or import taxes

  • Lost or stolen packages

  • Damage during transit

We will work with you in good faith to resolve any issues, but shipping and logistics concerns may be subject to third-party policies.

SECTION 8 – OPTIONAL TOOLS
We may offer access to third-party tools that we neither monitor nor control. Use of these tools is entirely at your own risk, and you should ensure you understand and accept their respective terms.

SECTION 9 – THIRD-PARTY LINKS & SERVICES
Our site may link to third-party websites or services, including Printful, DHL, Google, Facebook, or Instagram. We are not responsible for their content, policies, or performance.

Complaints or concerns regarding third-party services should be directed to the respective provider.

SECTION 10 – USER COMMENTS & SUBMISSIONS
If you submit content to us (e.g., feedback, ideas, or social media tags), you agree that we may use it, without restriction, for any purpose including marketing, without obligation or compensation.

You may not submit unlawful, defamatory, or harmful content. We may remove such content at our sole discretion.

SECTION 11 – PERSONAL INFORMATION
Your submission of personal data through the site is governed by our Privacy Policy, which explains what data we collect and how it is used, including for order fulfillment and analytics.

SECTION 12 – ERRORS & OMISSIONS
Occasionally there may be errors or omissions on the site. We reserve the right to correct inaccuracies and cancel orders if any information is inaccurate at any time (including after an order has been submitted).

SECTION 13 – PROHIBITED USES
You may not use this site or its content:

  • For unlawful purposes

  • To violate any laws or intellectual property rights

  • To harass, discriminate, or harm others

  • To distribute malware, spam, or malicious code

  • To scrape, phish, or collect data without consent

  • To interfere with site functionality or security

Violation may result in immediate termination of access.

SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the Service will be uninterrupted, timely, or error-free. The Service and products are provided “as is” and “as available” without warranties.

To the fullest extent permitted by law, Ed by Eddy and affiliates will not be liable for any damages arising from your use of the site, services, or products, including direct, indirect, or incidental losses.

SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless Ed by Eddy, its affiliates, contractors, and service providers from any claim arising from your breach of these Terms or your violation of any law or rights of a third party.

SECTION 16 – SEVERABILITY
If any part of these Terms is deemed unlawful or unenforceable, the rest of the Terms remain valid and enforceable.

SECTION 17 – TERMINATION
Either party may terminate this agreement at any time. You may stop using the Service at any time. If we believe you have violated the Terms, we may terminate your access immediately and without notice.

SECTION 18 – ENTIRE AGREEMENT
These Terms, along with our Privacy Policy and Refund Policy, constitute the full agreement between you and us. No oral or written communication will modify these terms unless formally posted or updated.

SECTION 19 – GOVERNING LAW
These Terms are governed by the laws of The Republic of Singapore, without regard to conflict of law principles.

SECTION 20 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the site following changes constitutes acceptance of the updated Terms. The latest version will always be available on this page.

SECTION 21 – CONTACT INFORMATION
If you have any questions about these Terms, please contact:

support@edbyeddy.com